Virginia Law Foundation

The Virginia Law Foundation has provided more than $30 million in grants to support projects throughout the Commonwealth that facilitate access to justice, promote the Rule of Law, and provide law-related education in support of these ideals.

The Virginia Law Foundation (VLF) is a 501(c)(3) non-profit organization dedicated to promoting, through philanthropy, the Rule of Law, access to justice, and law-related education. Through the generosity of our Fellows, donors, and supporters, the Virginia Law Foundation has awarded more than $30 million in grants to underwrite projects that facilitate our mission throughout the Commonwealth. Our education division, Virginia CLE, is Virginia’s leading provider of continuing legal education.

The VLF is currently seeking the positions listed below.

To view job descriptions and details, click each title.

This role is responsible for the strategic leadership and operational management of the VLF information technology systems, digital infrastructure, PCI compliance and technology-driven processes. This role ensures the efficient, secure, and innovative use of technology to support the organization’s goals, improve operations, and enhance user experiences. Oversees and is responsible for IT contract lifecycles, ensuring compliance and mitigating potential risks. The ideal candidate is a visionary technology leader with a solution-oriented mindset, a passion for innovation, and a strong awareness of contemporary technology trends to lead the organization’s modernization efforts.

The salary range is $90,000 to $125,000, and the successful applicant will work on-site four days per week at our office in Charlottesville and will work remotely on Fridays, if desired. Our full-time team members enjoy a competitive salary and an outstanding benefits package, which includes:

  • Health insurance, dental, and vision
  • Paid holidays
  • A paid time off program with first-year accruals totaling 21 days off per year
  • 403(b) pension plan with employer contribution annually after one year of service
  • Employer-paid life insurance and disability

To apply, please email your resume and a cover letter indicating salary requirements to tmoore@virginialawfoundation.org.

Essential Duties and Responsibilities

Strategic Planning and Leadership

  • Develop and implement the organization’s IT and digital operations strategy in alignment with business objectives.
  • Identify opportunities to leverage technology to drive innovation, enhance efficiency, and deliver exceptional services.
  • Stay ahead of emerging technology trends to ensure the organization remains competitive and sustainable.
  • Provide courteous, prompt, reliable IT support to staff to maximize efficiencies.

I.T. Infrastructure Management

  • Oversee the design, implementation, and maintenance of the organization’s IT systems, networks, infrastructure, and VOIP phone system.
  • Ensure the reliability, scalability, and security of IT operations to support the organization’s growth and operations.
  • Manage relationships with technology vendors, consultants, and service providers; regularly reviews vendor contracts to ensure compliance
  • Lead digital initiatives to optimize processes, improve user experiences, and enhance service delivery.
  • Oversee the organization’s data strategy, ensuring the secure collection, storage, and utilization of data. Establish and maintain a robust knowledge management program.
  • Support organizational leadership via the implementation of tools and processes for data-driven decision-making and performance tracking.
  • Collaborate across departments to integrate technology solutions that address organizational challenges and opportunities.
  • Develop and implement robust cybersecurity strategies to protect the organization’s data, systems, and digital assets and take immediate action on any findings from website scans. Establish appropriate disaster recovery policies and documented procedures.
  • Ensure ongoing backup systems and redundancies are in place and operational.
  • Conduct regular risk assessments and ensure compliance with applicable data protection regulations.
  • Respond promptly to IT incidents, including system outages and security breaches.
  • Conduct routine PCI scans and oversee all cybersecurity, including vulnerability remediation, security policies, compliance, incident response, and staff training as necessary
  • Oversee all server infrastructure and management, including coordination with server providers to ensure compliance with security standards, proactive maintenance, and timely resolution of performance issues
  • Manage all website domains and plugin subscriptions, ensuring no interruption to site functionality
  • Coordinate website content, updates, and maintenance with marketing and website contractors as needed

Team Leadership and Collaboration

  • Train, lead, develop, and manage I.T. staff fostering a culture of collaboration, innovation, and professional excellence.
  • Act as a key advisor to senior leadership on technology trends and strategic opportunities.
  • Communicate complex technical concepts in a clear and accessible manner to non-technical audiences.

Evaluation and Improvement

  • Monitor, collect, and analyze user feedback and program delivery data to assess systems and technology effectiveness, adjusting as needed to enhance organizational performance.

Budgeting and Financial Management

  • Oversee IT projects, ensuring they are delivered on time, within scope, and on budget.
  • Develop and manage the IT budget, prioritizing investments that align with long-term organizational goals and resource constraints.
  • Monitor financial performance and identify cost-saving opportunities.

Education, Experience, Knowledge, Skills, and Abilities

  • Education: Associate’s degree or graduation from an accredited technical program with a certificate in I.T., digital technology or a related field. Bachelor’s degree preferred.
  • Certification: CompTIA, CISSP, ITIL, PMP, CITM, CAPM, CRISC, and COBIT 5 Foundation preferred
  • Experience: Minimum 5 years of progressive experience in information technology, management of digital operations, or related field, with a minimum of 2 years in a leadership role. Proven track record in leading I.T. transformation initiatives and managing scalable technology projects.

Knowledge, Skills, and Abilities

  • Deep understanding of IT infrastructure, cloud computing, cybersecurity, data and knowledge management.
  • First-hand knowledge of digital tools, platforms, and frameworks for operational optimization.
  • Proven ability to lead and develop high-performing teams.
  • Strong planning capabilities, leadership, organizational, time management, and decision-making skills.
  • Strong project management and organizational skills, with the ability to manage multiple concurrent priorities and meet deadlines in a fast-paced environment.
  • Strong analytical skills to evaluate technology effectiveness and appeal and adjust strategies accordingly.
  • Strong communication skills.

Personal Attributes

  • Ability and willingness to maintain the confidentiality of sensitive information.
  • Collaborative and innovative, with a passion for the organization’s mission.
  • Strategic thinker with the ability to translate vision into actionable plans.
  • Adaptable, able to work effectively under pressure or in crisis communication situations, and a strong work ethic.
  • A self-starter with a high degree of initiative and accountability.
  • Anticipates future consequences and trends and incorporates them when appropriate.
  • Flexible and able to work outside traditional office hours if necessary.
  • Collaborative, team-oriented leader with the ability to manage, inspire, and motivate staff.

This position combines customer service excellence with accounts receivable, registration processing, and administrative support responsibilities. The ideal candidate enjoys helping customers, is highly organized and detail-oriented, and takes pride in maintaining accurate financial records while contributing to a positive customer experience. The successful applicant will work on-site four days per week at our beautiful office in Charlottesville and will work remotely on Fridays, if desired.

Our full-time team members enjoy a competitive salary and an outstanding benefits package, which includes:

  • Competitive health insurance, dental, and vision plans
  • Paid holidays and a generous paid time off program
  • 403(b) pension plan with employer contribution annually after one year of service
  • Employer-paid life insurance and disability

To apply, please email your resume and a cover letter indicating salary requirements to tmoore@virginialawfoundation.org.

Position Summary

The Customer Service and Accounts Receivable Specialist serves as a key member of the finance and administrative teams, providing exceptional customer service while supporting accounts receivable, order processing, seminar registrations, financial transactions, and general administrative operations. This position serves as a primary point of contact for customers, responding to inquiries and ensuring a positive customer experience while maintaining accurate financial records and supporting organizational business processes. The position reports to the Office Manager. Residency in the greater Charlottesville area is preferred. The hiring range for this position is between $24.00 – $28.00 an hour ($49,920.00 – $58,240.00 annually) commensurate with experience.

What You’ll Do

  • Serve as a primary point of contact for customer inquiries by phone, email, and online platforms.
  • Assist customers with event registrations, publications, online learning access, and technical support.
  • Process invoices, customer payments, refunds, credits, and account adjustments.
  • Monitor accounts receivable and follow up on outstanding balances.
  • Manage customer accounts and maintain accurate records in financial and customer databases.
  • Prepare reports, deposits, reconciliations, and supporting financial documentation.
  • Create and distribute Continuing Legal Education certificates and other customer deliverables.
  • Collaborate with colleagues across departments to deliver exceptional customer service.
  • Support office operations through data entry, filing, scanning, copying, records management, and managing office mail and other correspondence.  
  • Coordinate office operations by maintaining office supply inventories and shared workspaces, managing the organization-wide calendar of events in collaboration with all departments, and assisting with employee engagement initiatives, morale events, and office-wide activities to support an efficient, informed, and positive workplace culture.
  • This position may require occasional evening or weekend work to support organizational programs and events.

Qualifications

  • Associate degree in accounting, business administration, or a related field -preferred.
  • Three or more years of accounting, bookkeeping, accounts receivable, customer service, or administrative experience.
  • Experience with accounting software and ERP systems, particularly NetSuite.
  • Strong proficiency with Microsoft Office, particularly Excel.
  • Excellent customer service, communication, and organizational skills.
  • Ability to prioritize, meet deadlines, and work effectively in a team-oriented environment.

What We Offer

  • Competitive salary and benefits package.
  • Professional development opportunities.
  • Collaborative and mission-driven work environment.
  • Opportunity to make a meaningful impact by supporting customers and organizational programs.

Equal Opportunity Employer

Virginia Law Foundation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We will not discriminate against applicants or employees on the basis of race, color, religion, national or ethnic origin, age, sex, pregnancy (including childbirth or related medical condition), disability, genetic information, gender identity, military status, citizenship, or any other class protected by applicable law. The Virginia Law Foundation reserves the right to alter, change, modify and/or terminate this job posting at any time without notice or obligation to any party.

To apply, please email your resume and a cover letter indicating salary requirements to tmoore@virginialawfoundation.org.